Comcast blasted for seeking “loopholes” in rule requiring disclosure of all fees.
If your billing is too complicated to be accurately described to your customers, then you may have put yourself in a situation where you are incapable of being honest with your customers. That’s on you.
It’s the job of regulators to ensure that you are honest with your customers; therefore, they can reasonably forbid you from having billing so complicated that it cannot be described accurately.
It’s funny, my local ISP tells me I owe X dollars a month and that’s what I pay. How on earth do they do that? Comcast is telling us it can’t possibly be that simple
Many companies, specially telcos, have a complex scheme of paid plans to confuse the users so that they become fed up and say “ok, so how much do I have to pay”. This is their exact objective.
My local ISP (not a part of some huge elite ISP) is similar to yours. Pay X and you get unlimited internet for a month at Y Mbps uplink/downlink. Somehow it’s too complex for Comcast.
Heck, my ISP, which is a huge elite ISP, has a simple number too. You know why? There is competition in this market. I pay $80 a month for 1000/1000 fiber. That includes free HBO Max. Not as good as Sonic, but it’s a simple number.
“We don’t know what they are until we charge you.”
If it is too hard/difficult for a company to itemize all their fees, they are charging way too many fees.
Can’t wait to try this during tax season next year
lol, my thoughts exactly
Nonono it’s easy to charge you, it’s just hard to disclose it. Duh
They need to do a reset of their pricing them. Figure it out again from the ground up.
I pay exactly what my isp advertises never a cent more.
I live in a third world country.
So do they
It’s a simple solution, Comcast. Don’t charge any fee you aren’t willing to spend the effort to disclose.
They will just have to create a fee to “cover the costs” of having to tell you what they are going to charge you.
I think comcast getting fucked by regulators forcing fee disclosure has the potential to make a lot of people ‘too hard’
I’m so glad I don’t have to use Comcast any more. A small local ISP (Sonic) expanded to cover my area last year and offers 10Gbps symmetric fiber for $40/month - half the price I was paying Comcast for 1.2Gbps down / 35Mbps up.
I’m super jealous. At least I’m moving to a new apartment with fiber from CenturyLink at it, but even they are running $70/mo for gigabit. I’m living the T-Mobile 5G home internet life right now because CL only has DSL at my current place, and fuck Comcast in general.
Even worse is, the new place has honest-to-God fiber from Comcast to the unit–sadly paired with an RFoG converter, so despite it being more than capable of symmetrical gigabit, they still only offer 35Mbps up there. Leave it to Comcast to make FTTP suck.
Jeez, and I thought I was getting a good deal with Ziply Fiber. 30/30 for $50/month. Jealous!
Comcast: “But I am le tired.”
(This reference goes back a few years, kids!)Then have a nap… AND THEN POST ZE FEES!
That headline is some NotTheOnion material.
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Slightly off-topic but has kbin re-enabled federation?
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I would have said SelfAwarewolves
Wonder if leopardsatemyface has made it over
There’s an easy fix, just don’t allow charging any fees that aren’t listed along with the advertised price. See? Very simple. They’ll figure out how to list them thereafter, believe in them.
